Successfully building a business around a product is a wholly separate area of expertise, not something that you kind of pick-up as you release it. Yet that’s something I very much did with CustomBar, a terrific piece of productivity software that I devoted the larger portion of 2 years of my life to developing. I was very much a software geek first and business man a distant second, consequently making many of the same mistakes as hundreds of other shareware authors. The result was making only 10% of the profit that the software could have made (a very conservative estimate).

The initial launch did fairly well and my inbox filled with sales. This is also the only time where I really thought about the marketing and spent serious time putting things together. However I lacked the knowledge that I needed to build something that would continue to grow and receive attention long after the last news article on a popular software site had sunk to the bottom.

Two years is a long time to invest in a product when you end up making a grocery list of amateur mistakes when finally selling the thing. Yet that’s one of the reasons the business start-up failure rate is so incredibly high; I was the rule and not the exception. I was very strong in a technical skill (programming in this case), had a great product idea, but not nearly enough business knowledge to make it viable.

If you are the brains behind the world’s next big mouse trap then learn from these mistakes. It’s not easy to come up with a viable business model and strategy to execute it. Top CEOs of billion dollar companies get it wrong all the time, and surely they must have a little bit more experience than simply picking-up a marketing book. Aquiring a combination of experience and knowledge will put you light years ahead of the inventors out there that dived right in. If your Big Idea will still be there in a year or two perhaps it’s best to try a smaller business first? If you don’t yet have a Big Idea then there is even more reason to start a smaller business now, as you will have the necessary experience when you do have that Idea.

Inevitably the next question that has come up in most readers minds is “but what other business could I possibly start?”. Believe it or not, you don’t need to create something new and revolutionary to launch a company and start making (or losing) money. That’s actually a very risky path compared to taking an existing product or service and simply doing a great job of providing it. Businesses that tend to be inexpensive to start are those that do not require a large investment in materials or commercial location. Digital products work well, such as software, ebooks, online courses, web services and so on. The internet also happens to be a fantastic way to get experience in marketing strategies as investment is generally low and you can accurately measure results within days instead of months. If that’s not your fancy do not worry. You can take advantage of virtually any real skill, and the less formal education it requires the better for you (it is much easier to start a landscaping business than a biotech company).

One catch is that you do have to put serious effort into the business and want it to succeed. You are starting small so that later on you have the foundation to go big. It may even be that you succeed on your first try and want to continue developing the business. My own primary business, which I plan to grow and expand for many years to come, started out as a side web hosting venture years ago by another name. You won’t get anywhere putting in a half-hearted effort into something, and you won’t learn a whole heck of a lot either.

If all that you do is Build It, the only customer will be your mom.

You want your dream to succeed. Maybe it’s a great piece of software that you are putting every bit of effort into after 8 hours of database programming in some dull cubicle (if that’s the case read this legal issue). Maybe it’s a music school you’ve been sketching plans for while finishing your degree. Maybe it’s a $29.95 product that will be sold in retail stores across the country if you can just convince them that people will buy in droves. Great products are created by people specializing in the related field, not by armies of people in suits and ties (those guys are all managers and accountants working for someone else). You don’t necessarily need a business degree to succeed in running a company. However don’t let yourself stumble so hard that the fall kills you just because you’ve never navigated terrain like this before. Aquire all the business knowledge that you can for your new company, either by getting some experience launching a smaller venture first or by finding a partner who has done it.

What happens with CustomBar you ask? It gets a new 1.1 release in Winter, accompanied by major fixes to the business model (which is where the delays on the update actually come from). That’s the first block of time I will have since Tilted Pixel’s launch in September to revisit things and get it moving again. In the meantime sales continue to trickle in, but at a much slower rate than I would ever be willing to find acceptable.

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This entry was posted on Friday, September 1st, 2006 at 7:31 am and is filed under Entrepreneurship, Achievement, Education, Startups, Business Strategy, Marketing. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.